Carpooling code of conduct
Caroster's code of conduct reflects the essential values of carpooling. It is based on the commitment of each individual to behave in a supportive, respectful and responsible way.
It encourages all participants to actively contribute to a harmonious carpooling experience, showing consideration for others and respecting common rules.
This common framework is designed to strengthen mutual trust and ensure a safe, pleasant journey for all.
1. Carpooler commitments
Carpoolers mutually agree to:
COMMUNICATE
Indicate the place and time of departure, and warn others in the event of delays, changes or cancellations.
COMPLY WITH LAWS
Comply with all applicable environmental and local laws during the trip.
BE RESPECTFUL
Show courtesy towards carpoolers in your communications and respect each other's comfort.
RESPECT SCHEDULES
Arrive on time at pre-arranged meeting points, on departures and arrivals, to ensure a smooth organization for all.
2. Driver commitments
Drivers agree to:
KEEP THEIR CAR IN GOOD CONDITION
Ensure that the vehicle is clean, well maintained and that all safety equipment is functional.
INFORM PASSENGERS OF THE RULES
Clarify specific rules from the outset (no smoking, food, pets, etc.).
ENSURE PASSENGER SAFETY
Respect the rules of the road, adapt your driving to the conditions and ensure the safety of each passenger.
ACT RESPONSIBLY
Make sure the vehicle is covered by compulsory insurances and that you have a valid driver's license.
3. Passenger commitments
Passengers agree to:
RESPECT THE VEHICLE
Do not dirty or damage the driver's vehicle. Leave the area clean when you leave.
ACT RESPONSIBLY
Remain sober and respectful during the ride.
DO NOT DISTURB
Show courtesy and respect for the space and peace of mind of the driver and other passengers.
The distribution of costs is freely agreed between the users. The amount and calculation rules must be defined at the outset. No contribution to costs is imposed. Caroster does not intervene in the arrangement of costs between carpoolers. However, we believe that the amount of the contribution requested should not exceed the costs actually incurred (fuel, tolls, etc.).
4. Costs
If you are a driver
You are covered by your insurance. Damage to your vehicle will be reimbursed in accordance with your policy's liability and coverage provisions.
If you are entirely at fault for the accident and your policy does not include coverage for vehicle damage, your insurer will not pay for material damage.
5. In case of an accident
If you are a passenger
Passengers are fully compensated for bodily injury by the driver's insurance, in accordance with third-party liability coverage.
If the vehicle is not insured, the Insurrance Guarantee Fund will intervene to cover your damages.