Data protection
Version 12/18/2024
This statement is intended to give you a quick and easy-to-read overview of the data processing carried out by Octree, so you can use Caroster in complete safety.
The information summarized here is detailed in the Caroster service data protection declaration statement, available in French here and in English here.
Caroster is RGPD and LPD compliant.
How to contact us
You don't need to master the legal vocabulary to talk to us and get an honest answer. We care about helping you and protecting your business on Caroster, no matter how you make your request.
Just send an email to privacy@octree.ch and tell us about your concerns in your own words.
How we protect you
Beyond our IT expertise, we are, like you, people who care about their privacy and the development of a fair and equitable society. We do everything in our power to ensure that your data is secure and does not discriminate against you or put you at risk.
Your responsibilities
Making Caroster and its data protection practices available free of charge is a major investment for us, and in return we expect you to use the service responsibly. For example, by not disclosing compromising information in the content you edit on the platform, and by only sharing an event access link on trusted channels.
If you find a way of deleting, modifying or accessing data not intended for you, please feel free to contact the team directly.
Where data is processed
All the data required to run the application is managed in Switzerland (Octree, the hosting provider Hidora, and the email service Infomaniak).
Non-essential data, such as service improvement data (Hotjar-Malta), website data (Squarespace-USA), or newsletter data (Infomaniak-Switzerland), requires optional and specific consent, which does not restrict normal use of the platform.
Service providers in the USA
These services are selected by Octree despite their U.S.-based location, because they meet our challenges as a small non-profit company.
You have rights and the tools to assert them with Octree and the companies concerned, and we will be happy to help you if you consider it necessary. Every process for exercising your rights with these companies is documented at Octree and on their websites, and their data protection policies have been duly analyzed.
Transparency
Caroster's code and development decisions are publicly available at https://git.octree.ch/p/caroster
Octree's governance structure is available here:
https://app.glassfrog.com/organizations/14555/orgnav/roles/11322081/notes
Our data protection records are available upon request, with the exclusion of any information that could harm the service users, such as links to support requests or ongoing security vulnerabilities being resolved.